Privacy Policy – GoProl
At GoProl, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using GoProl, you agree to the practices described below.
1. Information We Collect
We may collect two types of information to provide and improve our services:
- Personal Information: This includes data that identifies you, such as your name, email address (e.g., when you contact us at [email protected]), shipping address, billing details, and phone number (provided during checkout or account creation).
- Non-Personal Information: This is anonymous data that does not identify you, such as your IP address, browser type, device information, pages visited on our site, and the time and duration of your visits. This data is collected through cookies and similar tracking technologies to analyze website performance and user behavior.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders (e.g., shipping products, sending order confirmations).
- To communicate with you, including responding to inquiries sent to [email protected], providing updates on your purchases, or sharing important service-related notices.
- To improve our website and services (e.g., analyzing user preferences to enhance navigation, product recommendations, or functionality).
- To protect our users and our business (e.g., detecting fraud, complying with legal obligations).
- With your consent, to send you promotional content (e.g., new product launches, special offers) via email. You can opt out of these communications at any time by following the unsubscribe link in our emails.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We work with trusted third-party partners (e.g., payment processors, shipping companies) to fulfill orders, process payments, and deliver products. These partners have access to your personal information only to perform their services and are obligated to protect it.
- Legal Requirements: We may disclose your information if required by law (e.g., to comply with a court order, subpoena, or regulatory request) or to protect our legal rights, property, or the safety of our users.
4. How We Protect Your Information
We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure socket layer (SSL) encryption for data transmitted during checkout, restricted access to personal data within our team, and regular security reviews. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate personal information.
- Request the deletion of your personal information (subject to legal or operational requirements).
- Opt out of promotional communications.
To exercise these rights, please contact us at [email protected] with your request. We will respond within a reasonable timeframe.
6. Cookies and Tracking
Our website uses cookies (small text files stored on your device) to enhance your experience. Cookies help us remember your preferences, track website usage, and improve our services. You can adjust your browser settings to block cookies, but this may limit some features of our site.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will revise the “last updated” date at the bottom of this page. We encourage you to review this policy periodically.
8. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please reach out to us at:
Last updated: July 22, 2025